Responsible Gaming
at 7dbd
At 7dbd, we believe gambling should always be an enjoyable entertainment activity — never a source of financial stress or personal hardship. Our responsible gaming framework gives every Bangladeshi player the tools, information, and support needed to stay in control at all times.
Take Control of Your Gaming Experience
7dbd provides a full suite of self-management tools built directly into your account. Use them at any time — no questions asked, no waiting period for activation.
Set a maximum amount you are willing to deposit over a daily, weekly, or monthly period. Once your chosen limit is reached, no further deposits will be accepted until the period resets. You can lower your limit at any time with immediate effect. Increases to your deposit limit require a 7-day cooling-off period before they take effect, giving you time to reconsider.
Define the maximum net loss you are comfortable with over a set period. 7dbd will automatically suspend betting activity on your account once this threshold is reached, ensuring you never lose more than you have pre-committed to. Loss limits are a powerful way to prevent chasing losses — one of the most common indicators of problem gambling behaviour.
Set a cap on how long you play in a single session. When your session time limit is reached, you will receive a clear on-screen notification and be logged out automatically. Time limits help players in Dhaka, Chittagong, Sylhet, and across Bangladesh maintain a healthy relationship with gaming by preventing extended, uninterrupted play sessions.
Take a short break from 7dbd for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is completely suspended and you will not be able to log in, place bets, or make deposits. Time-outs can be activated instantly from your account settings and cannot be reversed before the selected period has elapsed.
If you feel you need a more permanent break, self-exclusion closes your 7dbd account for a minimum of 6 months, up to a permanent lifetime exclusion. During self-exclusion, your account cannot be reopened, and you will be removed from all promotional communications. To activate self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request". All self-exclusion requests are processed within 24 hours.
Enable periodic on-screen pop-ups that show you how long you have been playing and how much you have wagered or lost during that session. Reality check reminders serve as a neutral, non-intrusive prompt to pause, assess, and decide whether to continue playing — putting you firmly in charge of your own gaming experience.
Understanding Your Account Limits
| Limit Type | Available Periods | Takes Effect | How to Reduce | How to Increase |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately | Immediate — no delay | 7-day waiting period |
| Loss Limit | Daily / Weekly / Monthly | Immediately | Immediate — no delay | 7-day waiting period |
| Session Time Limit | Per session (custom hours) | Next login session | Immediate — no delay | 24-hour waiting period |
| Time-Out | 24h / 48h / 7 days / 30 days | Immediately | Cannot be reversed early | Auto-lifts at period end |
| Self-Exclusion | 6 months / 1 year / Permanent | Within 24 hours | Cannot be reversed early | Review after minimum period |
Important: All protective limits (reductions, time-outs, self-exclusion) take effect immediately or within the stated period. 7dbd deliberately builds in cooling-off delays for limit increases to ensure players cannot make impulsive decisions they may regret. If you require immediate help, contact our support team at [email protected] at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually, often without the individual realising it is happening. Being honest with yourself about your relationship with gambling is the first and most important step. If you recognise any of the following patterns in your own behaviour, we strongly encourage you to use 7dbd's self-management tools or reach out to our support team.
If gambling is causing you distress, affecting your relationships, or leading to financial difficulties, please stop playing and seek help immediately. Contact [email protected] or activate self-exclusion from your account settings.
Ask Yourself These Questions
Honest self-reflection is a powerful tool. If you answer "yes" to three or more of the following questions, we recommend speaking with our support team or considering a time-out or self-exclusion.
Have you ever spent more time or money gambling on 7dbd than you originally planned?
Have you ever felt irritable, restless, or anxious when you were not able to gamble?
Have you gambled to try to win back money you previously lost, rather than purely for entertainment?
Have you lied to family members, friends, or colleagues about how often you gamble or how much you have spent?
Have you ever missed work, studies, or important family commitments because of time spent gambling?
Have you borrowed money or sold personal belongings in order to fund gambling activity?
Have you tried to stop or reduce your gambling but found yourself unable to do so successfully?
Do you find yourself thinking about gambling frequently, planning your next session, or calculating how much you might win even when you are not actively playing?
Remember: There is no shame in recognising that gambling is becoming a problem. The 7dbd responsible gaming team is available 24 hours a day to listen without judgment and help you access the right tools. Reach out at [email protected] anytime.
7dbd's Responsible Gaming Commitments
Responsible gaming is not a box-ticking exercise at 7dbd — it is a core operating principle. Every product decision, marketing choice, and customer interaction is evaluated against our commitment to player welfare. Here is what we pledge to every Bangladeshi player on our platform.
Robust Age Verification
7dbd verifies the age and identity of every player during the registration process. We do not allow anyone under the age of 21 to open an account or place a wager. Where our systems flag a potential age concern, we will request additional documentation before allowing any financial activity on that account.
Responsible Marketing
7dbd does not target marketing communications at individuals who have self-excluded, are under age, or who have requested removal from promotional communications. Our bonus offers always include clear terms and wagering requirements, and we never design promotions that incentivise chasing losses or irresponsible betting volumes.
Proactive Player Monitoring
Our platform monitors gameplay patterns for indicators of potential problem gambling — including rapid deposit sequences, significant loss streaks, and unusually long session durations. Where our systems detect concerning patterns, a member of the responsible gaming team may proactively reach out to check on the player's wellbeing.
Player Education
7dbd is committed to ensuring every player in Bangladesh understands the nature of gambling — including the house edge, the role of random number generators in slot and casino games, and the statistical reality that the vast majority of players lose money over the long run. Informed players make better decisions.
Trained Support Staff
Every member of the 7dbd customer support team receives dedicated responsible gaming training. They are equipped to recognise signs of distress, respond empathetically to players who raise gambling-related concerns, and facilitate immediate access to protective tools including time-outs and self-exclusion without delay or pushback.
Need Help? We Are Here for You
If you feel that gambling is negatively affecting your life, your finances, or your relationships, please reach out to the 7dbd responsible gaming team. We are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). All conversations are handled with complete confidentiality and without judgment.
Please write to us as plain text — the email address above is not a clickable link. Copy it into your email client to get in touch. We aim to respond to all responsible gaming enquiries within 2 hours.
Play Smart, Play Safe with 7dbd
When you are ready to play, 7dbd's full game library is here — cricket betting, slots, live casino, and more. Always within your limits, always on your terms.